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ECCT SME Centre HR Workshop |
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How to find the best people to work for you, and the tips to retain your talent once you’ve found themThe ECCT SME Centre event on April 29 was a big success. We had a good mix of business owners and managers from larger companies sharing their recruitment and retention tips. We all agreed that hiring people was very hard.
An informal poll showed that everyone has problems with candidates not showing up for interviews or even for the first day at work.
First out was Daphne Huang from 1111 Job Bank who introduced their experience helping companies hiring people.
Here are some of her suggestions: - When setting up an interview, send information to the candidate about the job, the company and culture.
- Remember to "invite with passion" to attract people.
- Threat and lure - offer some benefit like "we will pay your transportation fee after the interview but if you don't show up we will blacklist you on 1111."
- At the interview, give the candidate a brochure about the company. This would be good for the candidate to show their parents and other "advisers".
- Daphne's colleague Richard Pu mentioned that 1111 now offer their customers the option to show off their companies and job opportunities with a video.
Second out was Teddy Lee, HR Manager from TGI Friday's restaurants. When we first discussed having a workshop on this topic we immediately thought about Friday's. They have a very high employee turnover but the employees keep a high level of service passion and a relatively high service quality. - Teddy started with showing us a video that if I understand things right they show to potential employees. The video showed the type of people and environment that Friday's have and want.
- He said they have defined very clearly what character traits a successful employee needs to have and they have a Uniform Interview Guide that makes sure to cover all those traits.
- They pay their employees a referral fee if they introduce new employees.
- They assign each new employee a coach who teaches the newbie the ropes. This coach can also get a bonus if the newbie stays long enough.
- Many companies are weary about spending too much on training for employees that they assume will quit pretty soon. Teddy said they never thought this way. Instead they know how much training a person needs to be able to do the job well, then they concentrate on what it will take to retain this employee.
- A question was raised about if they pay high salaries and Teddy said they pay slightly better than minimum wage.
After the presentations questions were asked and answers came from both the speakers and other attendants.
One manager of an office with mostly engineers said their strategy for hiring was 1. a great office that catches new candidates attention 2. pay higher base salaries than the industry norm 3. monthly happy hours for everyone.
Richard Pu said they give NTD100 bonuses for employees who sign a one year contract. I can't imagine people would do it for the money per se but maybe it is a symbolic action that makes people think about staying at least a year?
These are just some of the many ideas and suggestions regarding hiring and retention that was covered last night.
Speakers:
Ms. Daphne Huang is currently the CEO of 1111 Job Bank. Ms Huang has obtained her Bachelor’s degree majoring in Law in the Kinki University, Japan. Prior to joining the 1111 Job Bank, she has occupied leading positions with Taiwan Nisso, Formostart Garment Co. Ltd as well as Taiwan Mitsui & Co. Mr. Teddy Lee is the HR Manager of T.G.I. Friday Restaurant. He has been with the Yum Restaurant International for nearly 10 years in China, positioned as the Operation’s manager and Operation & Training consultant in Yum with brands like KFC, Pizza Hut & Taco Bell. Mr. Lee holds a Bachelor’s degree of Catering & Hotel Management in Victoria University of Technology, Melbourne Australia. Please click here for 1111 Job Bank presentation, and here for T.G.I. Friday presentationi. |
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3/26 SME Centre Launch Party |
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You are invited to the ECCT SME Centre Launch Party.
The ECCT SME Centre launch party will introduce our new ECCT SME Center, the website, the membership and the centre’s extended services offered to its members. Date: Wednesday, March 26, 2008
Time: 6:00pm – 9:00pm
Venue: World Trade Center Club /台北世界貿易中心聯誼社 (33F)
Address: International Trade Building, 33 Keelung Road, Sec. 1, Taipei 110, Taiwan ECCT SME Centre Membership benefits:
• A copy of Members Directory
• Own Company Profile in the SME website
• Invitation to events with senior government officials and prominent business leaders, including,
o Roundtable Meetings
o Meeting with Government officials
o Special luncheon/presentation, non periodically
o Professional Workshop (latest tax/ regulation update)
• Social networking, regularly (bi-monthly)
• Opportunity for monthly networking with EU business leaders and embassies
• One year subscription to our bi-monthly business magazine EUROVIEW
• Assistance of business opportunity matching • Offer the opportunity to raise business issues as part of ECCT lobbying / government relations program. Come and meet our supporters!• 1111 Job Bank, www.1111.com.tw
• HSBC, www.hsbc.com.tw
• PriceWaterhouseCoopers
• Universal CPA
• Winkler Partners, www.winklerpartners.com
• Ministry of Economic Affairs’ Small and Medium Enterprise Association, www.moeasmea.gov.tw
• Institute for Information Industry, www.iii.org.tw
• National Association of Small & Medium Enterprises, www.nasme.org.tw
• Industrial Development Bureau (IDB) of the Ministry of Economic Affairs (MoEA), www.moeaidb.gov.tw
• and many other SME-concerned parties. 歐洲商會中小企業中心網站即將登場!2008/3/13 歐洲商會中小企業中心的專屬網站，即將在三月二十六日正式啟用，為了讓大眾更了解我們提供的服務，以及聆取廣泛業者的意見，三月二十六日晚間六點至八點將舉辦開幕酒會，邀請本商會會員出席，亦盛情邀約政府官員及台灣與歐洲的業者參加。 官員與蒞臨的貴賓，包括經濟部中小企業處 – 賴杉桂處長， 行政院工業局沈榮津副局長 中華民國外貿協會-趙永全祕書長 ， 資策會創新應用服務研究所副所長-樂以媛 博士， 中華民國中小企業協會 林秉彬理事長， 電腦工會總幹事杜全昌均將派代表出席，以及歐盟27個會員國駐台貿易代表，此外，歐洲商會28個產業之會員， 其中包括匯豐銀行(HSBC) 、諾基亞(NOKIA) 、資誠會計師事務所(PricewaterhouseCoopers) 、洋基通運(DHL)等。 在2007年六月成立的歐洲商會中小企業中心 (ECCT SME Centre)宗旨係為服務並推廣台灣及歐洲的中小型企業， 其中包括持中華民國護照者或外籍人士在台灣註冊的公司， 還有國外企業在台灣所設立較小規模的分公司，促進中小企業和海內外企業钜子合作交流， 並協助其拓展海外市場。 為了讓會員及大眾更方便的取得相關資訊， 我們搭建了專屬的網站，提供問與答之便民服務，未來更將陸續推出為會員量身訂做的服務，這次活動不僅是一個多元化的商務交流平台， 同時亦是與政府單位面對面， 實地反映業者聲音的好機會，讓政商界一同致力提升台灣的商業環境。 歐洲商會中小企業中心是一個非以營利為目的之民間團體， 在尹克勤， 湯馬斯， 江日昇三位共同主席的帶領下， 秉持誠信、效率、服務至上的原則， 希望透過這次的活動，與各位共襄盛舉， 攜手積極引領台灣中小企業躍登國際舞台! |  
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ECCT SME CENTRE WORKSHOP LUNCHEON I |
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ECCT SME CENTRE WORKSHOP LUNCHEON I
“THINK SMALL FIRST” Speakers:
Mr. Robert Lai, Director General of SME Administration, MoEA
Mr. Francis Morris, CEO, AskMorris Inc. ECCT SME Centre Director
Mr. Stuart Whiting, General Manager, DHL 12:00 pm- 2:00 pm., Tuesday, October 2, 2007
Miramar Garden Taipei, VIP Room I&II/ 美麗信花園酒店 VIP Room I&II
83 Civic Boulevard, Section 3, Taipei/ 台北市市民大道三段83號 Following the establishment of the ECCT SME Centre in July 2007, the centre has arranged a series of SME Workshop Luncheons with speakers specializing in different areas of expertise to address the particular topics which most SMEs might require consultancy or external assistance with. During the debut SME Workshop Luncheon I, members will hear speakers from the MoEA, DHL and AskMorris, Inc., who will share their first-hand experience in assisting SMEs. They will also be giving professional advice to anyone who wishes to be a part of the immense Micro-Businesses-Pool, consisting of 98% of all Taiwanese businesses and 99% of all European businesses. During the first SME Centre event, members will have the opportunity to meet government official,
Mr. Robert Lai, Director General of the SME Administration, MoEA, who specializes in the development and guidance of local SMEs, Mr. Stuart Whiting, General Manager, DHL, who will be discussing and providing logistical solutions and Mr. Francis Morris, the Centre’s director and CEO of AskMorris Inc. who will share practical know-how concerning efficient low-cost internet marketing, IT facilities and Corporate website design. The series of SME Centre Workshop Luncheons will be very informative and interesting for those businesses who may be an SME at present, SME start-up or potential partners of SMEs, Taiwanese or European. |
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ECCT SME CENTRE WORKSHOP II Accounting, Taxation and Legal issues & solutions for the Micro-businesses Speakers:
Ms. Rosamund Fan, Director, PricewaterhouseCoopers Taiwan (PwC Taiwan)
Ms. Chih-Shan Lee, Attorney at Law, Winkler Partners 4:00 pm – 6:00 pm, Thursday, December 6, 2007
ECCT Office, Conference Room
11F, 285 Zhongxiao East Road, Section 4, Taipei /台北市忠孝東路四段285號 11 F * THIS WORKSHOP IS OPEN TO ALL MEMEBRS AT NO COST * The second ECCT SME Centre will have a 40-minute presentation by two guest speakers focusing on accounting, taxation and some legal issues for SMEs. It is then followed by a Q&A session and a champagne & wine reception for participants to network and exchange ideas. The first speaker of the workshop- Ms. Rosamund Fan, director of PricewaterhouseCoopers Taiwan (PwC Taiwan) who will share her experience in assisting foreign and locally-owned SME clients concerning accounting and taxation. From an accounting perspective, she will discuss the recent developments in Taiwan GAAP and other relevant laws and regulations related to the maintenance of accounting records. Regarding taxation, she will give some insight into corporate/business tax, withholding tax, individual tax, transfer pricing and other miscellaneous tax planning consultations. For the second half of the workshop, Ms. Chih-Shan Lee, Attorney at Law, Winkler Partners who specialises in merger and acquisition, foreign investment and corporate matters, will provide practical solutions for common legal issues encountered by foreign-invested SMEs in Taiwan, which will include corporate employment, intellectual property and commercial issues. She will also discuss SMEs’ company incorporations, as well as frequent employment issues, for instance applying for alien residency card (ARC). Please note that due to limited seating of 20, registration will be accepted on a first-come-first-serve basis; if you are interested in joining this unique event, please sign-up via email at your earliest convenience.
Thank you and we look forward to your participation. To register, please fill out the form and send to ECCT office via FAX (02) 2772-0530 Member’s name: _________________________________
Company name: _________________________________
Name of guest(s): ________________________________
Guest’s Company: ________________________________
Guest’s Contact Tel: ______________________________ Written cancellations must be received by Wednesday, December 5, 2007
Contact: Michelle Chou / Tel 2740-0236 ext. 19 /
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
/ www.ecct.com.tw |
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